Practitioner II Certificate in Health and Wellbeing Coaching Resources

We have provided comprehensive training resources for your Practitioner II Certificate. If you need any help, contact Peak Health Coaching

Practitioner II Certificate in Health and Wellbeing Coaching

Introduction

Welcome to our PCI-accredited, UKIHCA-approved Practitioner II Certificate in Health and Wellbeing Course which builds on our Practitioner I course, or equivalent. It is aimed at participants who are active health coaching practitioners or in roles where they regularly use a health coaching approach. It is particularly suitable for individuals who are looking to deepen their health coaching practice and achieve verification of their coaching competence, knowledge and understanding.

The course content and learning outcomes are in line with the NHSE Workforce Development Framework for Health and Wellbeing Coaches and the Personalised Care Institute Level 2 and 3 curriculum for health coaching. This course also offers an introduction to the UKIHCA Professional Standards and Scope of Practice for health coaching training and practice and the EMCC Coaching and Mentoring Competence Framework. You will be supported throughout your journey to build your health coaching confidence, knowledge and skills and to work towards these industry standards.

Quick links to sections if you know what you need:

Learning Outcomes

Course Structure & Delivery

Portfolio & Assessment

Learning Outcomes

This course offers the opportunity to:

Work independently, with support, and as part of a peer network, to consolidate your practice as a health and wellbeing coach.
Develop knowledge, skills and techniques for reflective practice.
Observe qualified health and wellbeing coaches in live coaching sessions.
Increase your self-awareness as a coach through peer and client feedback.
Gain formative feedback on your coaching practice from clinical, coaching and educational experts.
Participate as a coach and client to deepen your knowledge and understanding of coaching relationships.
Develop your thinking in relation to evaluating health coaching outcomes.
Build your CPD portfolio and plan your ongoing development as a health coaching practitioner.
Successful completion of this Practitioner II Certificate leads to Personalised Care Institute Level 2 certification (verifying practitioner competence) and (optionally) Level 3* and is equivalent to NHSE Tier 2 Health Coach status.
For enrolment in 2025, a 12-month UKIHCA Practitioner Membership is included in the full course fee where applicable.

*PCI Level 3 concerns peers support and evaluation of health coaching services and although it is included in the course fee it is not mandatory to complete this element of assessment to achieve the Practitioner II certification.

Course Structure & Delivery

This course is learner-led, supported by comprehensive online learning resources and regular Professional Practice tutor-facilitated sessions.

Course Delivery - Live Learning

During this course you will have regular opportunities to participate in live Professional Development Sessions to support your evolving health and wellbeing coaching practice. These tutor-facilitated sessions are offered around once a month, aiming to support your growth and a professional engagement in health and wellbeing coaching whether as your main role or as a contribution to another role such as G.P. or physiotherapist etc. These sessions will be an important space for you to develop your thinking and understanding in relation to both your practice and the assessment requirements for Practitioner II and we encourage you to attend all the sessions as far as possible. You are required to complete 18 CPD hours of live sessions to achieve Practitioner II Certificate. Please contact us in advance if you are unable to make a session.

You will be automatically enrolled in the Professional Development sessions once you have attended your introductory session and will be sent a Zoom link to join each session.

Organisation of the Sessions

The sessions are divided into four units (each with three sessions) and you can undertake units in any order depending on when you join the Practitioner II Programme (we currently have four intakes per year).
Each session will offer an invitation to undertake some preparation and follow up activity with a variety of resources to dip into.
We recommend that you set some regular time aside to engage with the activities and to meet with course peers outside of the live sessions. How much time is up to you but 1-1.5 hrs individual preparation is recommended.
Each session will be split with some time being devoted to developing practice and professional skills, knowledge and values and a portion of time also spent on supporting your completion of the practical and written requirements for assessment and certification.

Programme of Professional Development Sessions

Below you can see the programme for the Practitioner II Professional Development Sessions. The dates for each of these sessions will have been emailed to you directly. Please allow time to do some preparation work. Each session has a number of ‘reflective prompts’ to support your thinking and it is up to you to take your learning in the direction that best suits your practice. We have made a range of resources available to support the sessions and if there are additional resources you find useful, please do share them with us. The field of health and wellbeing coaching is evolving and we will add further resources that become available over time.

The sessions are intended to support you in achieving and evidencing the competencies set out in NHSE’s Workforce Framework for Health and Wellbeing Coaches to Tier 2 or above. Although there are constant policy changes happening in relation to NHSE we feel that this framework still offers a robust structure for the development of health and wellbeing practice beyond the 4-day PCI-accredited health coaching training and it is excellent preparation for anyone considering progressing to our Diploma in Health and Wellbeing Coaching. Moreover, the health and wellbeing coaching competencies you will develop on this programme are highly relevant to practice beyond the NHS and in different national contexts.

Action Learning Sets

You will be assigned to an ‘Action Learning Set’ for the duration of the course and this will offer a supportive space to work with peers on developing and reflecting on your health and wellbeing coaching practice. Please have a look at the reading on Communities of Practice by Etienne Wenger for further background on the rationale for the ALS groups. We find that they work well and often endure years beyond the current course, but it can take a little time to establish a rhythm and timing that works for everyone. We encourage you to persist even if not everyone can make every session you arrange.

Timetable of Live Professional Development Sessions

Practitioner II Timetable of Live Professional Development Sessions

Course

Unit

Date

Preparation and Resources

PII Professional Development 1.1

Health and Wellbeing Coaching Scope of Practice

Thursday

21 August 2025

9.00-10.30am via Zoom

Reflective Prompts:

What is a ‘Scope of Practice’?
How do you define your scope of practice in relation to health and wellbeing coaching?

Resources

Health and Care Professions Council Resources

What is a Health Coach?

NHS Health Coaching Guide

UKIHCA Scope of Practice

EMCC Professional Practice Framework

ICF Core Competencies

Association for Coaching Code of Ethics

PII Professional Development 1.2

Skills Focus: Reflective Practic

Thursday

25 September 2025

9.00-10.30am via Zoom

Reflective Prompts:

What is ‘reflective practice’?
How might reflection support your health and wellbeing coaching practice?
What strategies, tools and techniques can you draw on to support reflective practice?

Resources

Peak Health Coaching Reflective Cycle (password CPDresources)

Reflective writing and practice for coaches (@50min video seminar with Jackee Holder, hosted by Damion Wonfor)

PII Professional Development 1.3

Communities of Practice &

The Role of Supervision for Health Coaching Practice

Thursday

16 October 2025

9.00-10.30am via Zoom

Reflective Prompts

What is health coaching supervision?
Why is this type of supervision important?
How can you prepare to make the most of your health coaching supervisions?

Resources

EMCC Supervision Competence Framework (general coaching)

NHSE Workforce Development Framework (see Section 9 on Supervision)

Peak Health Coaching - Types of Supervision

PII Professional Development 2.1

Skills Focus: Writing a Case Study – What matters?

Thursday

13 November 2025

9.00-10.30am via Zoom

Reflective Prompts

Why might it be important to develop case studies of health coaching interventions with clients?
What does a high quality case study look like?
What are the challenges and opportunities in developing health coaching case studies?
Do you have any anonymous examples of case studies you can share in this session to support the discussion?
What communication skills will be most useful for sharing case studies with colleagues and wider stakeholders?

Resources

Case Study Template from NHSE Workforce Framework for HWBCs

PII Professional Development 2.2

Skills Focus: Gathering Meaningful Client Feedback

Thursday

11 December 2025

9.00-10.30am via Zoom

Reflective Prompts

Why might it be important to ask for client feedback?
What does high quality, relevant client feedback look like in relation to health and wellbeing coaching services?
Do you have any anonymous examples of client feedback you can share in this session to support the discussion?
What communication skills will be most useful for sharing anonymised client feedback with colleagues and wider stakeholders?

Resources

Gathering Client feedback

PII Professional Development 2.3

Working with Groups

Thursday

15 January 2026

9.00-10.30am via Zoom

Reflective Prompts

How knowledgeable, skilful and confident do you feel to offer health coaching in a group setting?
What are your reflections on working with groups using a health coaching approach, from your own or others experience?
What issues or questions would you like to bring to this session?

Resources

Working with groups document

PII Professional Development 3.1

Models Revisited: PAM, COM-B, Cycle of Change and Beyond

Thursday

12 February 2026

9.00-10.30am via Zoom

Reflective Prompts

How knowledgeable, skilful and confident do you feel in relation to core health coaching models you have learned/used? (e.g. PAM, COM-B, Cycle of Change)
Are there any models/concepts you would like to explore further?
What are your next steps in developing the application of coaching models in practice and what will be most helpful in this session?

Resources

Any notes and resources from your 4-day training such as the Participant Workbooks for participants who have completed the Peak Health Coaching course.

Any additional resources you have accessed related to coaching models – please share resources you feel may be useful for colleagues.

PII Professional Development 3.2

Skills Focus: Communication with Peers – CPD Presentations

Thursday 12 March 2026

9.00-10.30am via Zoom

Preparation

In this session you will have the opportunity to practice communication skills as part of an exercise sharing learning from recent CPD you have undertaken

Reflective Prompts

What is an example of CPD you have undertaken in the last year other than this course?
What were your key learning points?
How might this CPD inform your health and wellbeing coaching practice?

Resources

The NHS Care Certificate Standard 6 workbook

PII Professional Development 4.1

Skills Focus: Emotional Intelligence

Thursday 14 May 2026

9.00-10.30am via Zoom

Reflective Prompts

What do you understand by the term ‘Emotional Intelligence’?
How might Emotional Intelligence support health and wellbeing coaching processes?
What are your reflections on your own Emotional Intelligence?

Preparatory Exercise

Over the course of a week, record the strongest emotion you experience each day. Beside each emotion write down your accompanying bodily sensations and thoughts. In a final column, write down how you became aware of that feeling. Did you recognise the emotion as it occurred, become aware of it through bodily sensations, or become aware of it through thoughts?

Resources

Daniel Goleman on Emotional and Social Intelligence (50 min video)

Stein, S.J. & Book, H.E. (2011) The EQ Edge. Third Edition (Mississauga, John Wiley & Sons) – optional extended reading

PII Professional Development 4.2

Skills Focus: Social Intelligence

Thursday 11 June 2026

9.00-10.30am via Zoom

Reflective Prompts

What do you understand by the term ‘Social Intelligence’?
How might Emotional Intelligence support health and wellbeing coaching processes?
What are your reflections on your own Social Intelligence?

Resources

Cultivating Social Intelligence by Jessica Swainston 2021 (20 min web read)

Goleman video from previous session

PII Professional Development 4.3

Application in Practice: Statement of Professional Practice

Thursday 9 July 2026

9.00-10.30am via Zoom

Reflective Prompts

Make a plan and start drafting your statement of professional practice for your portfolio submission
Where is your thinking now in terms of how you describe your professional practice in relation to health and wellbeing coaching techniques and their application?
Do you have any questions or need any further support?
What will be most helpful in this session?

Portfolio Development

This session will support you in crafting your 500-600 word statement of professional practice. Please have your draft work and any notes/reflections to hand for the session and be prepared to continue thinking and to share reflections with others. Note you will not be required to share your written work with others unless you wish to do so.

You can download a PDF version of the professional development timetable here:

PII Professional Development 3.3

New Developments in Policy and Practice

Thursday 16 April 2026

9.00-10.30am via Zoom

Reflective Prompts

What new developments are you aware of in the field of health and wellbeing coaching related to policy and/or practice?
How might these developments impact your practice?
What questions or issues would you like to explore further?

Resources

UKIHCA (2023) Towards a Healthier Happier Britain: The Case for Health Coaching

Portfolio & Assessment

The assessment is comprised of two components:

Component 1.

Health Coaching Professional Practice Portfolio

You have 12 months from enrolment on the Practitioner II Certificate course to submit your portfolio for assessment. The aim of the portfolio submission is to support your development as a health coaching practitioner and specifically to evidence your competence as a health coach in relation to Level 2 of the PCI Curriculum and Tier 2 of the NHSE Workforce Framework for Health and Wellbeing Coaches.

Component 2.

Oral Assessment

The oral assessment takes the form of a 1-2-1 supervision session and offers an opportunity for you to reflect and appreciate your strengths and achievements as well as supporting you in setting your compass for next steps in your health and wellbeing coaching practice.

Portfolio & Assessment

ProfesDTimeTabl

Course Structure & Delivery

Learning Outcomes

Component 1: Professional Practice Portfolio

If viewing this on your desktop, below, you will find a brief synopsis of what is involved in the Practitioner II portfolio with a guide to the various resources you need to access to complete each part. You will find links in the table to relevant portfolio resources to support the different elements for your portfolio work. Your Professional Practice Portfolio should include:

Portfolio Section

Section Element and indicative NHSE competencies

Description

Resource

1.1

Evidence of your Health and Wellbeing Coaching Practice

Coaching Practice**

A1-A2, A9; B1-B9; C1-C12

30-60 minutes of recordings of coaching demonstrating PCI competencies and core NHSE competencies at Tier 2

30 - 60 mins of recorded health coaching sessions to evidence your competence in using a range of specified health coaching concepts, models, and techniques (e.g., building rapport, raising awareness of the current situation/new future, formulating a plan of action, contracting and MI techniques). You may include a maximum of 5 recordings to enable you to cover the required skills. Candidate to arrange recording independently.

None

You will need to submit recording/s of coaching practice alongside the written elements of your portfolio

NHSE Workforce Framework Competencies:

EMCC Competencies

Core coaching competencies

B10

An annotated coaching reflection log based on recorded coaching

Coaching Recording Reflection Log

Coaching reflection and development

A3-A4; C1-C12

3 coaching reflections

Standard Coaching Reflection Sheet

Case studies

A6, A10, B10; Areas C and D

3 case studies of 500-600 words, ideally each including a minimum of one each of 1-2-1 and group work.

The aim of these case studies (500-600 words each) is for candidates to reflect on their application of health coaching skills and their effectiveness in achieving health outcomes in 1-2-1 and group scenarios. These reflections should adopt a holistic approach to the whole coaching experience over several sessions with a client or group and the ‘coaching journey’. This is different from the focus on specific skills and techniques in the Coaching Recording Reflection Log. For example, you might reflect on how a client has changed their level of activation, readiness to change over a period or progress in building rapport and awareness of the current reality/situation. You may use the same 1-2-1 clients as those included in your submitted recordings but note that the reflective elements are different. In your Coaching Recording Log you are examining specific coaching techniques whereas in the case studies you are reflecting on a set of coaching sessions and holistically evaluating your effectiveness as a coach over a period.

None

Word document to be submitted as part of your portfolio

1.2

Feedback on Your Health and Wellbeing Coaching Practice

Peer feedback on coaching practice

A7; C1-C12

3 x completed peer feedback forms from 2+ episodes of practice by 2 or more peers.

Peer Feedback Form

Client feedback

Area C

Feedback from 3 x clients, following a series of 1-2-1 or group coaching sessions (at least one 1-2-1). You need to provide feedback on your coaching from 3 clients – there is no set format for this process and you may wish to discuss your options and plans during one of the tutor-facilitated sessions during the preparation of your portfolio evidence. We suggest you obtain permission from your manager for your chosen process

None

Candidates decide the format as appropriate to service users and context

1.3

Reflection on Your Health and Wellbeing Coaching Practice and Feedback

Statement of Professional Practice

All Areas

Written statement of 500-600 words.

None

Word document to be submitted as part of your portfolio

1.4 Logs

Health coaching log

Log of health and wellbeing coaching hours (showing min. 100+ cumulative hours and min. 50 hours in the last 12 months)

Health coaching log

Health coaching supervision log

Health coaching supervision signed by a suitably experienced supervisor

Health coaching supervision log.

Annotated coaching CPD log

Annotated log evidencing a minimum of 25 hours CPD annually. Note you may include tutor-facilitated and peer-led sessions undertaken as part of the Practitioner II Certificate as well as your own independent CPD e.g. time spent writing coaching reflections, gathering feedback from peers/clients etc. as well as wider formal/informal CPD.

Health coaching CPD log.

You can download a PDF of Component 1: Professional Practice and Portfolio here:

**Your Coaching Practice

At this level, you will need to show that you are engaging with health coaching supervision to support your evolving health coaching practice. You will need to evidence regular health coaching supervision using the log provided. This is different from line management or clinical supervision and if you do not already have coaching supervision in place you will need to book our supplementary supervision package. This includes six 90-minute group supervisions and costs just £250 + VAT for enrolments in 2025. For further information and to book see our booking page.

To meet the assessment criteria, we expect you to log a minimum of 50 hours of supervised health coaching in the 12 months preceding portfolio submission and to have logged a minimum of 100 supervised hours overall.

Submitting your Portfolio

We are looking forward to receiving your assessment portfolio.

To submit your portfolio please:

1. When you are ready to submit your assessment please email assessments@peakhealthcoaching.com and we will email you a unique link to enable you to securely upload your documents to us. This way of facilitating submission makes it easier to submit large files and should make the process smoother for you. You will receive an email shortly after submission to confirm receipt.

2. Use the subject line ‘Practitioner II Assessment’ in all emails.

3. Please make sure you clearly label each file submitted so it is clear which criteria it meets. If you are scanning all your documents into one file, then please add a content page to help us navigate your submission (this single document format is ideal but we understand not possible for everyone).

Anonymised assessment submissions may be used for staff training, candidate support and evaluation purposes. If you do not wish your submission to be used in this way, please tell us by email when you make your submission. Please note that recordings of clients will never be used for any purpose other than your own assessment and will be destroyed within 12 months of assessment.

Component 1 PII

Component 2: Oral Assessment

Component 2 PII

As a candidate at Practitioner II, following our assessment of your portfolio and coaching recordings, you will be required to participate in an online oral assessment with a member of our faculty. This will involve verification of knowledge, understanding, competence and capability and it is a formative and supportive process. Oral assessment will usually take place within 8 weeks of submission of your Practitioner II portfolio.

The assessment usually takes place via Zoom and usually lasts around 45 minutes although you are advised to allow an hour from your start time. You may find it helpful to have your assessment portfolio to hand. The oral assessment will be an opportunity to explore your professional practice in health and wellbeing coaching to date and to think about your onward development.

Should you need any additional support please contact our support team at learning@peakhealthcoaching.com.